This privacy notice is effective March 1, 2021.
Essex Energy LLC, Inc. (Essex Energy LLC) and its family of companies are committed to
protecting the personal information shared with us by new and existing customers, web site
visitors, suppliers, and other third parties, including vendors and potential vendors. Your privacy
is a top priority for Essex Energy LLC and we make every reasonable effort to protect the
information we hold about you. This privacy notice describes the personal information we
collect, how we use the information, and how we protect it.
This notice applies only to Essex Energy LLC.
Information We Collect and How We Use It
Essex Energy LLC collects information to establish and provide services to our customers. We
do not collect personal information about you through our websites or other digital properties
unless you voluntarily provide it. Examples of the information we collect include:
- Personal identifying information like name, date of birth, address and government issued
- Work/Employment History
- Financial and banking information
- Contact information like phone numbers and email addresses
- Identifying information of third parties
We use information we collect to identify you; to establish, maintain and service your account; to
communicate with you; to facilitate payments; and to operate, maintain and improve our business
and the products and services we provide to our customers.
For suppliers, vendors and potential vendors, we collect information we require, including
personal information, to consider your application to become a supplier or vendor. We may also
use this information to process payments; to comply with any government reporting
requirements; and for other internal business purposes.
When visiting any of our websites or other digital properties, we collect information about how
you use the websites or digital properties. This includes the pages you visit as well as
information about the device you are using. This information is provided automatically to us by
your browser or by using cookies. We collect this information to improve your browsing
experience and to address any technical problems which may occur.
On some occasions when visiting any of Essex Energy LLC’s websites or other digital
properties, you may be asked to complete either an online survey or questionnaire. These surveys
and questionnaires ask for your opinions, attitudes, interests, and more generally, about your
activities online. The answers provided are used to improve the services offered through our
The Essex Energy LLC website and other digital properties do not knowingly collect
personal information from users under age 13 and are in no way directed at children under
the age of 13. If you are under the age of 13, please do not submit a request for
information, inquiry, or any personal information (including, but not limited to, your
name, address, telephone number, e-mail address or any screen name or user name you
may use) to us. If we learn that information has been submitted, or that we have collected
personal information, from a user under the age of 13, we will take immediate steps to
delete such information.
Sharing of Personal Information
In the normal course of business Essex Energy LLC shares personal information with third
parties. We do this in the following, limited circumstances:
- Personal information is provided to our subsidiaries, affiliated companies or other third
parties who assist us in providing you with current and potentially future services, or with
other permitted uses of personal information (subject to appropriate confidentiality
agreements and our instructions consistent with this privacy notice).
- Personal information is provided to: (a) satisfy applicable law, regulation, legal process
or enforceable governmental request, (b) enforce applicable Terms of Service, including
investigation of potential violations thereof, (c) detect, prevent or otherwise address
fraud, security or technical issues, or (d) protect against imminent harm to the rights,
property or safety of Essex Energy LLC, its customers or the public as required or
permitted by law.
- We may disclose personal information with the U.S. Department of Energy, North
American Electric Reliability Corporation, the Federal Energy Regulatory Commission,
Saginaw Economic Development Corporation, U.S Department of Housing and Urban
Development, financial institutions that hold our accounts and their designees to
participate in the protection of the security of critical infrastructure and key resources and
ensuring information security. The information may be shared with law enforcement
authorities in accordance with applicable law both in the United States and the
- We may disclose personal information to payroll companies to process payment to our
employees; IBEW to remain compliant with the unions; EPR live for employee’s
benefits; Friend of the Court or any legal court system if Essex Energy receives a levy
notice or court ordered documentation to comply. All employees will receive notice via
postal mail or email if such information is requested or an inquire is processed.
- We may disclose and/or transfer personal information to a third party in connection with
a merger, acquisition, or sale (including any transfers made as part of insolvency or
bankruptcy proceedings) involving Essex Energy LLC or its affiliated companies or as
part of a corporate reorganization, stock or asset sale, or other change in corporate
We may also share with third parties’ certain pieces of aggregated, non–personal information,
such as how many customers viewed a web page. Such information would not identify you
Third Party Links On Our Website
While browsing Essex Energy LLC websites, you may encounter and choose to access websites
or online services operated by companies or agencies that may not be associated with Essex
Energy LLC. These websites may send their own cookies to you, log your IP address, and/or
otherwise collect data or Personal Information about you and your online activities. Essex
Energy LLC does not control and is not responsible for what outside entities do in connection
with their websites or online services, or how they handle your Personal Information. Please use
caution and consult the privacy policies posted on each outside website that you visit for further
Accessing and Updating Your Personal Information
If you want to review and/or update the personal information you have provided to us, you may
do so by logging in to your account or using the Contact Us information below.
Website “Do Not Track” Requests
Essex Energy LLC websites do not respond to “Do Not Track” signals or other similar
mechanisms. “Do Not Track” signals are used by some web browsers to attempt to limit tracking
related to your visits to a website.
Protecting Your Personal Information
We use industry-standard administrative, technical and physical safeguards and protection
practices and controls to ensure the integrity of our systems and to protect your information from
loss, misuse, alteration and destruction. Such protection measures include firewalls and Secure
Socket Layers (SSL) to protect and encrypt sensitive transmissions. Please be advised, however,
that no security system is fail-safe and we cannot guarantee the information you provide will
never be obtained by unauthorized persons.
We may contact you from time to time to provide you with useful information, updates regarding
our services, and special offers; however, we do not and will not at any time request any of the
following information via email or through any telephone call initiated by us:
any of our websites or if you’re a new visitor. They may also be used to save your preferences
while you are visiting a website and to enhance your online experience.
on our websites.
By continuing to use our website and affiliate sites, you acknowledge that you may not legally
pursue Essex Energy LLC or its counterparts. If a legal claim presents itself, it must be through
A Warning About Social Media
To provide both current and potential customers with more options for contacting Essex Energy
LLC, we have established Facebook and Twitter accounts for many of our companies. As these
are public forums, you should be aware that any personal information you choose to disclose
through those platforms can be read, collected or used by others and that such disclosures are
subject solely to the privacy policies and protections of those forums.
Essex Energy LLC has no control over those forums and, thus, is not responsible for any
personal information you may choose to disclose through them. You should also be aware that
Essex Energy LLC will never disclose, or ask for you to disclose, your non-public, personally
identifying information (such as your Social Security number, bank information, etc.) through
these public forums.
Essex Energy LLC recommends that you not submit your non-public, personally identifying
information through these avenues. If there is a need for such information, Essex Energy LLC
will provide you alternative communication methods.
Privacy Notice Updates
We may change or update this privacy notice at any time. We will change the effective date
found at the top of this privacy notice when an update is made. We recommend that you visit this
web page periodically to be kept informed regarding any changes.
We may include a notification on our websites home pages to notify you of a privacy notice
You may have privacy rights under applicable state law in addition to those outlined in this
If you have any questions about Essex Energy LLC’s privacy policies, please contact us online.